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Automate Email Triage with GPT-4.1-mini Classification and Gmail Auto-Replies
Automate Email Triage with GPT-4.1-mini Classification and Gmail Auto-Replies
by Giovanni Beggiato
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Updated: Last update 2 months ago
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Source:
n8n.io
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Tags
Ticket Management
Multimodal AI
Getting Started
Free to Download
Details
Content
How it works:
Detects new unread Gmail messages
Extracts sender name for personalized replies
Classifies the email into one of four categories
Applies the correct Gmail label and either sends an auto-reply, creates a draft, or logs the contact in Google Sheets
Setup steps:
Takes about 5–10 minutes to connect accounts and set labels
Connect Gmail, OpenAI, and optional Google Sheets in n8n
Add label IDs, Google Sheet ID, sheet name, and phone number in Set – Config
Create four Gmail labels for the categories
Keep full setup instructions in the sticky notes inside the workflow
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