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AI Client Onboarding Agent: Auto Welcome Email Generator

by Yaron Beenβ€’Updated: Last update 23 days agoβ€’Source: n8n.io
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Getting Started

AI Client Onboarding Agent: Auto Welcome Email Generator

Subtitle: From Form Response to Personalized Welcome Email


🌍 Overview

This workflow automates the client onboarding process.
When a new client fills in the Google Form , their data flows into Google Sheets β†’ gets structured β†’ an AI model (Gemini) generates a personalized onboarding email β†’ and finally, Gmail sends it directly to the client.

Think of it as your automated client success assistant.


🟒 Section 1: Trigger – Capture New Client

πŸ”— Node: Google Sheets Trigger

  • Watches for new rows added to the β€œOnboarding” Google Sheet.
  • Starts the workflow whenever a new client submits the onboarding form.

πŸ’‘ Why useful?
You never have to check the sheet manually β€” the workflow kicks off the moment a client signs up.

πŸ“© Example Input (from form):

  • Name: Sarah Ali
  • Email: [email protected]
  • Company: GreenTech Solutions
  • Services Needed: Branding + Website

🟦 Section 2: Structure Client Data

πŸ”— Nodes:

  • Client Data β†’ Formats the raw form submission into a clean text summary (Name, Email, Company, Service, Extra Info).

  • Client Checklist β†’ Prepares a standard onboarding checklist with items like:

    1. Account setup
    2. Welcome call scheduled
    3. Document collection
    4. Service configuration
    5. Onboarding session
    6. First milestone review

πŸ’‘ Why useful?
It makes sure the AI has all key details + a clear structure before writing the email.


🟣 Section 3: AI-Generated Email

πŸ”— Nodes:

  • Basic LLM Chain β†’ Prompted to write a professional onboarding email body.
  • Google Gemini Chat Model β†’ Supports the LLM chain with Gemini 2.0 Flash for fast generation.

🧠 Prompt Logic:

  • Starts with:
    Hi [Client Name],
  • Includes personalized fields (Name, Company, Services Needed).
  • Inserts onboarding checklist steps.
  • Ends with:
    Best regards, Your [Company Name] Team

πŸ’‘ Why useful?
Instead of a generic welcome, each client gets a personalized email that feels human-written.

πŸ“© Example Output Email:

Hi Sarah Ali,

Welcome to GreenTech Solutions! πŸŽ‰

Here’s your onboarding plan:

  1. Account setup
  2. Welcome call scheduled
  3. Document collection
  4. Service configuration
  5. Onboarding session
  6. First milestone review

We’re excited to start working with you on Branding + Website.

Best regards,
Your GreenTech Solutions Team


🟑 Section 4: Send Email

πŸ”— Node: Gmail

  • Sends the AI-generated email to the client’s email address.
  • Subject line:
    Welcome to Our Service, [Client Name]

πŸ’‘ Why useful?
No delays β†’ the client gets a personalized welcome instantly after filling the form.


πŸ”΄ Section 5: Error Handling

πŸ”— Nodes:

  • Error Handler β†’ Listens for any errors during execution.
  • Execution Failure β†’ Logs failed runs.
  • Execution Completed β†’ Confirms successful runs.

πŸ’‘ Why useful?
Ensures nothing gets stuck silently β€” you’ll always know if something fails.


πŸ“Š Workflow Summary

SectionNode(s)PurposeBenefit
🟒 TriggerGoogle Sheets TriggerDetect new client submissionsFully automated start
🟦 StructureClient Data, Client ChecklistPrepare structured client info + checklistClean, reliable input for AI
🟣 AI GenerationBasic LLM Chain, GeminiGenerate personalized onboarding emailProfessional + tailored emails
🟑 Send EmailGmailDeliver onboarding emailInstant communication
πŸ”΄ Error HandlingError Handler, NoOp nodesHandle success/failure statesReliable + transparent process

πŸš€ Benefits

  • Zero manual effort β†’ Clients get emails automatically.
  • Consistency β†’ Every client follows the same onboarding structure.
  • Personalization β†’ Emails include name, company, and services.
  • Reliability β†’ Built-in error handling ensures smooth execution.
  • Scalability β†’ Works whether you onboard 10 or 1,000 clients.