📌 AI Agent via GoHighLevel SMS with Website-Based Knowledgebase
This n8n workflow enables an AI agent to interact with users through GoHighLevel SMS, leveraging a knowledgebase dynamically built by scraping the company's website.
❓ Problem It Solves
Traditional customer support systems often require manual data entry and lack real-time updates from the company's website. This workflow automates the process by:
- Scraping the company's website at set intervals to update the knowledgebase.
- Integrating with GoHighLevel SMS to provide users with timely and accurate information.
- Utilizing AI to interpret user queries and fetch relevant information from the updated knowledgebase.
🧰 Pre-requisites
Before deploying this workflow, ensure you have:
- An active n8n instance (self-hosted or cloud).
- A valid OpenAI API key (or any compatible AI model).
- A Bright Data account with Web Unlocker setup.
- A GoHighLevel SMS LeadConnector account.
- A GoHighLevel Marketplace App configured with the necessary scopes.
- Installed n8n-nodes-brightdata community node for Bright Data integration (if self-hosted).
⚙️ Setup Instructions
1. Install the Bright Data Community Node in n8n
For self-hosted n8n instances:
- Navigate to Settings → Community Nodes.
- Click on Install.
- In the search bar, enter
n8n-nodes-brightdata.
- Select the node from the list and click Install.
Docs: https://docs.n8n.io/integrations/community-nodes/installation/gui-install
2. Configure Bright Data Credentials
- Obtain your API key from Bright Data.
- In n8n, go to Credentials → New , select HTTP Request.
- Set authentication to Header Auth.
- In Name , enter
Authorization.
- In Value , enter
Bearer <your_api_key_from_Bright_Data>.
- Save the credentials.
3. Configure OpenAI Credentials
- Add your OpenAI API key to the relevant nodes.
- If you want to use a different model, replace all OpenAI nodes accordingly.
4. Set Up GoHighLevel Integration
a. Create a GoHighLevel Marketplace App
-
Go to https://marketplace.gohighlevel.com
-
Click My Apps → Create App
-
Set Distribution Type to Sub-Account
-
Add the following scopes:
locations.readonly contacts.readonly contacts.write opportunities.readonly opportunities.write users.readonly conversations/message.readonly conversations/message.write
-
Add your n8n OAuth Redirect URL as a redirect URI in the app settings.
-
Save and copy the Client ID and Client Secret.
b. Configure GoHighLevel Credentials in n8n
Docs: https://docs.n8n.io/integrations/builtin/credentials/highlevel
🔄 Workflow Functionality (Summary)
- Scheduled Scraping : Scrapes website at user-defined intervals.
- Edit Fields node: User defines the homepage or site to scrape.
- Bright Data Node (self-hosted) OR HTTP Node (cloud users) used to perform scraping.
- Knowledgebase Update : The scraped content is stored or indexed.
- GoHighLevel SMS : Incoming user queries are received through SMS.
- AI Processing : AI matches queries to relevant content.
- Response Delivery : AI-generated answers are sent back via SMS.
🧩 Use Cases
- Customer Support Automation : Provide instant, accurate responses.
- Lead Qualification : Automatically answer potential customer inquiries.
- Internal Knowledge Distribution : Keep staff updated via SMS based on website info.
🛠️ Customization
- Scraping URLs : Adjust targets in the Edit Fields node.
- Model Swap : Replace OpenAI nodes to use a different LLM.
- Format Response : Customize output to match your tone or brand.
- Other Channels : Expand to include chat apps or email responses.
- Vector Databases : It is advisable to store the data into a third-party vector database services like Pinecone, Supabase, etc.
- Chat Memory Node : This workflow is using Redis as a chat memory but you can use N8N built-in chat memory.
✅ Summary
This n8n workflow combines Bright Data’s scraping tools and GoHighLevel’s SMS interface with AI query handling to deliver a real-time, conversational support experience. Ideal for businesses that want to turn their website into a live knowledge source via SMS, this agent keeps itself updated, smart, and customer-ready.
